Overview
DIGITZ Tracker automates the tracking of every document that can expire — trade licenses, visas, insurance policies, contracts, certifications, vehicle registrations, and anything else your business depends on. Register a document once, and Tracker watches it forever: it raises alerts ahead of expiry, assigns an employee to take action, and tracks the renewal through clear statuses until it is closed.
One-time registration, lifetime tracking. Unlike reminder apps, a Tracker document never "runs out" — every renewal automatically schedules the next expiry cycle, so nothing has to be re-entered.
Automated Expiry Alerts
Escalating notifications at 90, 60, 30, and 7 days before expiry — configurable per document type.
Action Ownership
Every expiring document is assigned to a responsible employee, with escalation if no action is taken.
Status-Driven Tracking
Documents move through clear statuses, so you always know exactly where each renewal stands.
Complete History
Every renewal, alert, and action is logged against the document — an audit trail for compliance.
Key Concepts
Tracked Document
The central record in DIGITZ Tracker. It holds the document's identity (type, number, issuing authority), its current expiry date, the responsible employee, and its status. A tracked document is registered once and lives forever, accumulating its renewal history.
Document Type
A reusable template that defines how a category of documents behaves — its alert schedule, default assignee rules, and renewal checklist. Examples: Trade License, Employee Visa, Vehicle Registration.
Alert Schedule
The set of reminder points before expiry. Each alert can notify the assignee, their manager, or a distribution list — by email, WhatsApp, or in-app notification.
Quick Start
From zero to your first tracked document in five steps:
Create your Document Types
Define the categories you need — e.g. Trade License, Visa, Insurance — each with its own alert schedule.
Register your documents
Enter each document once: number, issuing authority, expiry date, and attach a scanned copy.
Assign owners
Pick the employee responsible for each document. They'll receive every alert and own the renewal.
Let Tracker watch
Alerts fire automatically as expiry approaches. No further data entry is needed.
Close the renewal
When renewed, the owner updates the new expiry date — Tracker archives the cycle and starts watching the next one.
Document Registration
Registration is a one-time activity per document. Each record captures the essentials — document type, reference number, issuing authority, issue and expiry dates, attachments — plus any custom fields your document type defines.
- Bulk import: load your existing document register from a spreadsheet in one go.
- Attachments: keep the scanned document with the record, so the latest copy is always one click away.
- Linked entities: connect a document to an employee, vehicle, company, or branch for filtered views.
Expiry Automation & Alerts
Tracker's scheduler evaluates every active document daily. As a document approaches expiry, alerts fire according to the document type's schedule, and the document's status moves automatically so dashboards always reflect reality.
Escalation built in. If a document reaches a critical window with no action recorded, Tracker escalates to the assignee's manager automatically.
Employee Assignments
Every document has exactly one accountable owner. Assignment can be manual, or rule-based per document type — for example, all visas to the HR officer, all vehicle registrations to the fleet supervisor. Owners see their pending actions in a personal worklist, and reassignment keeps the full history intact.
Status Tracking
Statuses are the heartbeat of Tracker. They change automatically with time and manually with user actions:
| Status | Meaning | Set by |
|---|---|---|
| Active | Document is valid and outside any alert window. | Automatic |
| Expiring Soon | Document has entered its alert window; owner has been notified. | Automatic |
| Renewal in Progress | Owner has started the renewal and logged an action. | Owner |
| Expired | Expiry date has passed without a completed renewal. | Automatic |
| Renewed | New expiry recorded; cycle archived and tracking restarts. | Owner |
Renewal Workflow
When a renewal completes, the owner records the new expiry date and attaches the renewed document. Tracker then:
- Archives the completed cycle into the document's renewal history,
- Resets the status to Active, and
- Schedules the next alert cycle against the new expiry date — automatically.
This is what makes registration truly one-time: the document keeps tracking itself for as long as your business holds it.
Frequently Asked Questions
Is DIGITZ Tracker really free?
Yes. DIGITZ Tracker is a complimentary add-on on the DIGITZ Prime platform — unlimited documents, unlimited users.
Can I import my existing document register?
Yes — use the bulk import template to load documents from a spreadsheet, including type, expiry date, and owner in one pass.
Which channels can alerts be sent on?
Email and in-app notifications are standard; WhatsApp alerts are available when the platform's WhatsApp integration is enabled.
Does it work with the other DIGITZ Prime apps?
Yes. Tracker shares the platform's data core — documents can link to employees from HR-Payroll, vehicles from Fixed Assets, and companies from ERP.
